support_agentHelp Desk

Support Center

Access technical assistance, report anomalies in your simulation environments, or explore comprehensive platform guides.

engineering

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Support Hub

Submit a ticket or report an issue. Our engineering team is on standby to assist with hardware interfacing errors or calculation engine faults.

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v2.4 Documentation

Interactive walkthrough of features. Master the oscilloscope modules, circuit mapping tools, and data export pipelines.

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refresh

Navigate to the top toolbar of any active lab environment and click the 'Purge Data' icon to restore default parameters.

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wifi_off

If live sensor data is lagging, ensure your connection supports WebSockets and try toggling the 'Low Bandwidth Mode' in Settings.

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grading

Results are processed chronologically. Check the 'Submissions' tab on the left navigation panel for detailed rubrics.

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extension

Only instructors can upload custom SPICE models. Students must use the approved components listed in the right-hand repository drawer.

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